Andy (James) Jackson – Fredericksburg VA

During the summer of 2016, our business decided to purchase a commercial office space and avoid the costly monthly lease. I was referred to a well-known local Fredericksburg commercial real estate broker and developer by a business associate. After meeting with him and reviewing my needs he advised me to seek the services of Charlotte Rouse (Coldwell Banker Elite). I thought this was unusual that a broker would recommend a competitor but in his honesty he realized that I needed a broader search and a faster time line than he could provide.

I was not disappointed with his recommendation. By October my business closed on a very nice commercial office space. Charlotte worked diligently to find us a space. She was not pushy or over bearing and she went above and beyond what was required of a realtor. We provided Charlotte our requirements for cost, size, surrounding businesses, parking, and location and she provided us several potential locations with regular updates and additions weekly, one of which was not listed for sale but she knew the owners personally and arranged a viewing. Charlotte did not just consider the multiple listings in her search!

When we found a building that we liked we made an offer which she presented promptly and professionally. Although a realtor may be bound by ethics to “represent the seller’s interests” I never felt as if Charlotte was not acting in my best interests as the buyer.

This purchase was our first piece of commercial real estate and Charlotte guided us through the closing process for commercial real estate which we discovered is substantially different from residential property closing. Charlotte was “the go to person” for all matters and she never “passed the buck”. I recall one incident in which we decided to look again at one property late one evening and discovered the building unlocked. We contacted Charlotte well after 9:00 p.m. to make her aware and within minutes she was addressing the situation even though she was not the listing agent.

We found Charlotte to be very responsible, responsive, and focused on our requirements, needs, and suggestions. I highly recommend Charlotte Rouse to anyone for their real estate needs.

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