Togie and Wendy Payne – Fredericksburg

It gives my husband and I great pleasure to write this letter of recommendation for Charlotte Rouse.
We were in the market to sell our home in Woodlawn, which we occupied for approximately 30 years. We interviewed several real estate agents and were quite disenchanted and disillusioned with their presentations and observations of our home.
Charlotte was recommended to us from several, very pleased clients. Once she walked into our home we knew we hit the jackpot! Her professionalism and knowledge of the market were superb. She immediately went into action mode. Charlotte gave us several recommendations that would enhance the showing of our home. Within a week, Charlotte had a professional photographer photograph our home and property. Two days later she put together a booklet with numerous photos of our property and were distributed to agents and their clients. In addition, she posted the pictures on additional websites besides MLS.
Our listing went live on a Friday morning, we had 2 potential buyers on Friday, 2 on Saturday, 1 on Sunday and a contract in writing on Monday. Keep in mind it was December when all this took place – probable not a great time to sell a home. We were not expecting to sell our home in 3 days – we had high hopes to have it sold by the spring.
Charlotte assisted us through the price negotiations, home inspection, home appraisal and closing. Anytime we had a question she was a phone call away. Her vibrate personality, professionalism, real estate expertise, and work ethic are exceptional. She will always represent our family in any and all real estate transactions

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